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We recommend that you enter a delivery address where somebody will be available to receive your parcel. Most couriers will require a signature upon receipt.

If no one is available at the time of delivery, the courier will attempt to redeliver the package the next day or leave it at a pickup point and instruct you where to collect it.

If you do not collect your package from the indicated pickup point, it will be returned after a period of time (which will be indicated by the courier service). If this happens, the current return shipping cost will be deducted from your refund after we receive the returned goods at our facility.

You can view the corresponding return shipping costs in our Help Center, under the Returns section.

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